Crowne Plaza Grand Rapids Hotel

5700 East 28Th Street Se, Grand Rapids, United States, 49546  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Grand Rapids Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

A la carte restaurant

Welcome drink

Snack bar

Shuttle

Free city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Overview

Crowne Plaza Grand Rapids is a 5-story hotel in a business area of Grand Rapids at a close proximity to a mall and stores offering 320 non-smoking rooms. Renovated in 2010, the exquisite hotel has welcomed guests since 1990.

It is placed close to the suburb district, in the vicinity of Frederik Meijer Gardens, Orbit Room and Amway World Headquarters. Bars and restaurants are stroll from the hotel.

The hotel allows quick access to hills and woods.

Crowne Plaza Grand Rapids Hotel can be reached in 5 minutes by car from Kent County Intl airport.

Rooms

The rooms in Crowne Plaza Grand Rapids Hotel are fitted with a writing table, coffee/tea makers, television with satellite channels, a fridge and high-speed internet. The guestrooms offer a contemporary interior and carpet floor.

Eat & Drink

Bagger Daves and Sundance Grill serve a selection of meals within 200 meters from the venue.

All visitors are offered a full breakfast for a fee. 

Services

Guests can rent cars to discover the area.

Relax

There is a beach with towels and beach chairs provided for guests convenience. On-site amenities for fitness include a fitness center and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

The hotel personnel speaks English, French, Spanish, Romanian, Chinese, Russian, Slovak.

Year renovated:   2010.  Number of floors:   5.  Number of rooms:   320.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Vending machines
  • Souvenir shop
  • ATM/Cash machine
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Tennis

Services

  • Free airport shuttle
  • Free city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Welcome drink
  • Shops/Commercial services
  • Newspaper service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant with air conditioning
  • A la carte restaurant
  • Snack bar
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Children's menu

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach chairs
  • Karaoke
  • Entertainment
  • Jacuzzi
  • Sauna
  • Sun terrace
  • Garden area

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Free in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Garden furniture
  • Rollaway beds
  • Wardrobe
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Sink
  • Hair dryer
  • Towels
  • Laundry basket/ Clothes hamper

Self-catering

  • Microwave
  • Refrigerator
  • Oven

Media

  • HBO available
  • Cable/ Satellite television
  • Multi-line phone
  • Free local telephone calls
  • CD player
  • Dual voltage outlet
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 19 may stay free of charge when using existing bedding. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
Show big map »

Hotel Address:

5700 East 28Th Street Se, Grand Rapids, United States, 49546

Get directions
City Center
  • Grand Rapids
    12.0 km
Airports
Train Stations
  • Grand Rapids Amtrak Station
    13.4 km
Restaurants
  • Aryana's Restaurant and Lounge (cuisine: American)
    80 m
  • Sundance Grill
    160 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    5
  • Number of rooms:
    320

Rooms and availability

Premium Room
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information
Room facilities
    Crowne Plaza Grand Rapids photos Room
    Double Room
    Bed type: King-size bed
    Size: 42 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      Crowne Plaza Grand Rapids photos Room
      Executive Double Room
      Bed type: King-size bed
      Size: 42 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
        Show big map »

        Hotel Address:

        5700 East 28Th Street Se, Grand Rapids, United States, 49546

        Get directions
        City Center
        • Grand Rapids
          12.0 km
        Airports
        Train Stations
        • Grand Rapids Amtrak Station
          13.4 km
        Restaurants
        • Aryana's Restaurant and Lounge (cuisine: American)
          80 m
        • Sundance Grill
          160 m
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2010
        • Number of floors:
          5
        • Number of rooms:
          320

        Crowne Plaza Grand Rapids Location

        Legend
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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Places of interest

        • Amway World Headquarters - 5.9 km

        Amusement

        • Maze Craze - 1.5 km

        Museums

        • Heather Lane Pottery - 2.4 km
        • Mmps Inc - 3.1 km
        • Black Swan Galleries - 4.1 km
        • Ada Historical Society - 5.6 km

        Parks

        • Orbit Room - 3.8 km
        • Ada Township Park Office - 5.1 km

        Halls

        • Shady Acres - 11.3 km

        Universities, Institutes

        • Central Michigan University - 300 m
        • Rapid Air - 3.0 km
        • Northwood University - 3.5 km
        • Spring Arbor University - 4.5 km
        • Western Michigan University - 4.7 km
        • Pharmwatch Inc - 14.7 km

        Air business related

        • Gerald R Ford Intl Airport - 3.1 km

        Medical care and Hospitals

        • Forest View Hospital - 4.1 km

        Local attractions

        • Calvin College Ecosystem Preserve - 5.1 km
          3770 Lake Drive, Grand Rapids
        • Meyer May House - 11.7 km
          450 Madison Ave. SE, Grand Rapids
        • Voigt House Victorian Museum - 11.8 km
          115 College Ave. SE, Grand Rapids
        • Frederik Meijer Gardens & Sculpture Park - 8.7 km
          1000 E Beltline Ave NE, Grand Rapids
        • Heritage Hill Historic District - 11.8 km
          126 College Ave SE, Grand Rapids

        Restaurants nearby

        • Aryana's Restaurant and Lounge - 80 m

          Address: 5700 28th Street

          61% likes this, based on 17 reviews
          Cuisine: American

        • Bagger Daves - 220 m

          Address: 2817 Kraft Avenue Sooutheast
          Phone: (616)977-4349

          51% likes this, based on 31 reviews
          Cuisine: American

        • Brann's Steakhouse & Sports Grille - 370 m

          Address: 5510 28th Street
          Phone: 616 285 7800

          54% likes this, based on 48 reviews
          Cuisine: American

        • Sundance Grill - 160 m

          Address: 5755 28TH St SE
          Phone: (616) 956-5644

          63% likes this, based on 87 reviews

        • Gippers Sports Bar & Grill - 300 m

          Address: 2929 Kraft Ave SE
          Phone: 616-551-0841

          61% likes this, based on 14 reviews

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2010
        • Number of floors:
          5
        • Number of rooms:
          320
        Hotels nearby

        Crowne Plaza Grand Rapids Reviews

        Guest reviews are submitted by our customers after their stay at Crowne Plaza Grand Rapids

        Average guest rating

        7.2out of 10
        Very good
        Based on 18 reviews

        Guest reviews

        • Single
          10.0

          I loved that such a simple hotel has so many amenities. I enjoyed the pool, suana and jacuzzi!

        • Single
          8.2

          Spacious and up to date rooms.

          Very long corridors

        • Single
          8.2

          The hotel is finishing a renovation and the rooms and lobby look great. I cannot wait to come back and see the completed project. The hotel was easy to get to and had alot of dining options in the surrounding area.

        • Single
          5.4

          In renovation - rubbish :-(

        • Single
          5.8

          Rude staff. Loud neighbors. Too many kids. Put us in a double twice and blamed it on booking through a third party. Lied and said they had no kings. Finally found a king after continuous complaints. Didn't serve breakfast until 7 am. Broken phone. All around bad experience. They blamed everything that went wrong on booking through a third party.

        • Family with children
          5.4

          Pool area seemed nice. Lobby is cute.

          Noisy. You can hear everything, even people walking in the halls, on carpet! I think the walls are just extremely thin. Outdated rooms. Pillows lumpy. Bathroom ridiculously small-you have to stand to the side to shut the door which is literally 2 inches from the toilet. Very poor lighting in the room. Tv was distorted.

        • Single
          7.8

          Business center should be complimentary,not and extra fee

        • Older travelers
          10.0

          It was a quiet and relaxing experience. I would definitely come back.

          I have nothing negative to say about my stay. Keep up the good work.

        • Older travelers
          8.8

          No hassel and quick cabs to take you in and out of the hotel. Rooms were clean and would of liked to stayed longer than 1 night to get the full experience.

        • Single
          7.4

          Convenient

          Slight Old and tired in the in-roon decor

        • Older travelers
          6.6

          clean and easily found

          needs to be renovated.

        • Older travelers
          6.6

          Close to airport and economical. Room was very clean and updated.

          The trim around the bathroom door and the bathroom door needed to be replaced, as well as the wallpaper in the bathroom. It was terrible.

        • Family with children
          7.0

          Room Service - the staff were friendly (even though they were very busy) and the food was very good

          Unfriendly, rude, unhelpful, undertrained front desk staff.

        • Couple
          4.2

          Location off highway.

          Got keys to an occupied room at check in. Room was outdated and not clean. The pipes were making loud clinking noises in middle of the night. Manager was did not accommodate for the inconveniences. Expected much better hotel with Crown Plaza name. Lower "grade" hotels were much cleaner and comfortable. Avoid this place.

        • Group of friends
          10.0

          Everything was wonderful. I would like to see more coffee in the room. One packet of regular coffee is not enough for 2 adults! I had to ask at the desk for more and although it was cheerfully provided, it was an inconvenience.

        How to reach hotel

        hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
        Show big map »

        Hotel Address:

        5700 East 28Th Street Se, Grand Rapids, United States, 49546

        Get directions
        City Center
        • Grand Rapids
          12.0 km
        Airports
        Train Stations
        • Grand Rapids Amtrak Station
          13.4 km
        Restaurants
        • Aryana's Restaurant and Lounge (cuisine: American)
          80 m
        • Sundance Grill
          160 m
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2010
        • Number of floors:
          5
        • Number of rooms:
          320